Custom Operations Hub for a Logistics SME
Result
and cut reporting time from 3 hours to 12 minutes/day
Freight Forward Ltd was running their entire operation on spreadsheets and WhatsApp messages. Order tracking was manual, driver assignments were done by phone, and end-of-day reporting took 3 hours. They needed a system built for how they actually work.
What We Built
We built a centralised operations dashboard that tracks every order in real-time, auto-assigns drivers based on location and availability, and generates daily reports at the click of a button. The system integrates directly with their invoicing tool and WhatsApp for driver communication.
The Results
Within 6 weeks of launch: manual data entry dropped by 80%, daily reporting went from 3 hours to 12 minutes, and the team processed 40% more orders with the same headcount. The system paid for itself in the first month.
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